Frequently Asked Questions

Yes. We restore all Rolls Royce models including Phantom, Ghost, Wraith, Dawn, Cullinan, and heritage models. Our facility is equipped with model-specific tooling and manufacturer-approved methodologies.

Timelines vary based on damage severity. Minor cosmetic repairs may take 5-7 days, while comprehensive structural restoration can require 3-6 weeks. We provide detailed timelines during your consultation.

Exclusively. We source all components through authorized Rolls Royce channels to preserve authenticity, warranty compliance, and residual value.

No. Our manufacturer-approved repair protocols and use of genuine components ensure your warranty remains intact.

Absolutely. We utilize spectrophotometer analysis and Rolls Royce paint codes to achieve precise colour matching, including bespoke Mulliner finishes.

Yes. Our facility includes dedicated aluminium work bays with anti-cross-contamination protocols, essential for Rolls Royce's advanced space-frame construction.

Yes. We work with all major insurers and manage both fault and non-fault claims from initial assessment through final delivery.

We liaise directly with your insurer, provide comprehensive documentation and estimates, arrange vehicle recovery if needed, and manage the entire repair process on your behalf.

You have the legal right to choose your repairer. We can communicate with your insurer to explain our Rolls Royce specialist credentials and appropriate repair methodologies.

Yes, subject to availability and by prior arrangement. We can also coordinate with your insurer regarding courtesy vehicle provision.

This depends on your policy and claim circumstances. We recommend consulting your insurer directly, though non-fault claims typically do not affect premiums.

Machine polishing is a multi-stage paint correction process that removes swirl marks, oxidation, and minor scratches to restore a flawless finish before protective coating application.

Depending on paint condition, 8-24 hours. Comprehensive multi-stage corrections on larger models like Phantom may require 2-3 days.

Yes. We employ specialized non-abrasive methods and matte-safe products designed specifically for satin and matte paint systems.

Every 18-24 months for optimal results. Over-correction can compromise clear coat thickness, so we assess paint depth before proceeding.

Our ceramic coating service includes full paint decontamination, multi-stage correction, surface preparation, professional ceramic application, and curing in controlled conditions with a multi-year warranty.

Use pH-neutral wash products, avoid automatic car washes with harsh brushes, and schedule periodic maintenance treatments to maximize coating longevity.

We provide all cosmetic corrections required for Rolls Royce lease returns including paint touch-ups, minor dent removal, wheel refurbishment, trim restoration, and interior corrections.

Lease companies often charge premium rates for end-of-term damage. Our pre-return repairs typically cost 40-60% less than lease company penalties.

Ideally 4-6 weeks before your lease end date to allow time for inspection, quotation, and completion without rushing.

Yes. We provide comprehensive photographic records and invoices demonstrating professional repair completion to lease company standards.

Our purpose-built restoration center is located at 298 Langley Road South, Salford, M6 6ST—minutes from Manchester City Centre with complimentary secure parking.

Our services require specialized facility conditions including climate control, laser alignment systems, and dedicated paint booths. All work is performed at our Salford location.

Call 0161 841 6987 or submit an inquiry via our contact form. We'll arrange a comprehensive vehicle assessment and provide detailed quotations.

Yes. All restoration work includes comprehensive warranties ranging from 12 months to lifetime guarantees depending on service type.

Yes. We offer complimentary collection and return within 25 miles of our facility, with enclosed transport available for extended distances.

While we specialize exclusively in Rolls Royce restoration, we occasionally accommodate other ultra-luxury marques. Contact us to discuss your specific requirements.